About The Position

We are currently expanding our remote team and are looking for individuals who enjoy working with people and delivering a high level of service. In this role, you will assist individuals who have requested information about available benefit programs and help guide them through a simple virtual process.

This position is fully remote and offers structured training, ongoing support, and clear opportunities for professional growth.

Requirements

• Previous experience in customer service, sales, or client-facing roles is helpful but not required
• Strong communication and interpersonal skills
• Organized with the ability to manage multiple tasks
• Professional and positive attitude
• Comfortable working in a remote, virtual environment

Responsibilities

• Communicate with individuals who have requested information about benefit programs
• Provide guidance on enrollment materials and confirm eligibility
• Answer questions and provide clear explanations of available coverage options
• Conduct brief virtual meetings to review program details
• Maintain accurate records of client interactions and documentation
• Stay informed on updates to programs, services, and procedures through ongoing training

Benefits

• Fully remote work environment
• Comprehensive onboarding and training program
• Weekly compensation with performance-based bonuses
• Career advancement opportunities
• Health benefits after the probationary period
• Supportive team culture focused on growth and development
• Emphasis on maintaining a healthy work-life balance